The signer cannot be identified
The notary must have satisfactory evidence of identity under Texas law. Missing, unacceptable or questionable identification may prevent completion.
The signer is absent or unwilling
Traditional notarization generally requires the signer to personally appear before the notary. A family member cannot substitute for the signer, and the notary cannot proceed where willingness is in doubt.
The notarial certificate is missing or unclear
A non-attorney notary cannot select the legal type of notarization for you. Contact the document preparer or recipient to identify the required certificate.
The document is incomplete or inconsistent
Blank critical sections, discrepancies, missing pages or unclear signing instructions can delay an appointment. Resolve these questions with the document preparer.
The requested act is outside the notary’s authority
Texas notaries cannot provide legal advice, certify certain public records, or notarize their own signatures. Online notarization also has additional eligibility and technical requirements.
Prepare before booking
Send only non-sensitive appointment details in the initial inquiry. Confirm the number of signers, type of notarial act, location, witnesses and acceptable ID requirements before the visit.
Disclaimer: This guide is general information, not legal advice. For legal questions, consult an attorney. Refer to the Texas Secretary of State for official notary requirements.